Your Weekly Digest

Your Virtual Operations Agent reaches out to you once a week with a Digest — a short, friendly email summarizing what's been happening with your agent. It arrives so you stay informed without ever having to log in and go looking.

When it arrives

• Monday mornings, around 8 AM in your agent's time zone.
• If that Monday is a U.S. federal holiday, it waits until the next business day.

What's inside

• A management summary — the highest-value moments of the week, written so you can forward it straight to your leadership.
• Usage — how much your team used the assistant this week.
• Top questions — the themes your team asked about most.
• Where the assistant struggled — topics where the answer didn't land. That doesn't always mean content is missing — sometimes it exists and wasn't found — so these are cues to review, and you can reply to the email to have us check or add material.
• Answers marked unhelpful — when workers give an answer a thumbs-down in the app, the Digest tells you what fell short and suggests the content that would fix it (topics only — never who asked or what they typed).
• One suggested next step — a single, clear thing you might want to do.

Good to know

• Your first Digest comes once your agent has had a little time to gather real activity (about a week of use with enough conversations). An empty Digest wouldn't tell you anything, so it waits until there's something worth sending.
• One Digest per agent. If you manage more than one agent, you'll get one Digest for each — kept separate on purpose, so each stays focused.
• Want something changed or have a question about what you see? Just reply to the Digest — it's a normal email thread with your Virtual Operations Agent.