Working with it over email
Email is the whole interface. Ask a question, send a file, or request something — and reply to keep the conversation going.
Everything happens over email. To get started, just email your agent's address (the one our team set you up with) — or reply to any email it sends you. It remembers the conversation, so you can go back and forth naturally.
Ask it questions
Ask about what's in your Knowledge Base or what your team has been asking:
"What are people asking about time off lately?"
"What does our Knowledge Base say about the dress code?"
It answers from your content and activity. If the answer isn't there, it'll say so plainly — "I don't have that in the Knowledge Base" — instead of guessing. That's on purpose: a confident wrong answer is worse than an honest "I don't know."
Ask it to draft things
It can draft announcements, summaries, and similar. Drafts come back clearly marked "DRAFT — please verify," usually as an attachment you can edit. Always give a draft a read before you use it — it's a starting point, not a final answer.
Tips for good results
- One thing at a time works best. A clear, single request gets a clear reply.
- Reply in-thread to continue — it keeps the context.
- Be specific about locations, roles, or dates when they matter.
What it can do for you
| You want to… | Just ask it to… |
|---|---|
| Add a document to the Knowledge Base | Attach the file and say "add this" — see Adding knowledge |
| Send an alert to your whole team | Describe it — see Alerts |
| Message specific people or a group | Describe who + what — see Messages |
| Get something that needs a person | Ask — see Getting help |
| Understand recent activity | Ask about questions, trends, or gaps |
Every reply is a chance to discover something new it can do — when in doubt, just ask.
Updated about 1 hour ago